POLICIES | Custom Image Apparel

POLICIES

Minimums
There is a 24 piece minimum for embroidery and one color silk screening. Two color silk screening requires a 24 piece minimum. For tackle twill sewing it is a 6pc minimum.

Price
Price is based on volume. Add on orders are priced separately.
There is a one time set-up charge of $22.50, per location, per color.

Art work
Email your artwork to Customerservice@shopcia.com. Please reference in the subject line “Quote Request”. Emailed art is acceptable in Illustrator 8.0 or higher, and Photoshop 5.0 or higher. Art can also be submitted as hard copy (paper). Art in this form, that is not color separated, or camera ready, is subject to an art charge.

Shipping
Prices quoted do not include shipping & handling. All shipments will be made UPS Ground, unless otherwise specified by the customer.

Terms
Upon completion of a credit application, customers are to make the full payment in either Net 10 or Net 30. Customers who do not fill out a credit application must prepay or pay upon delivery if these arrangements are set up. Returned checks are subject to a $30.00 surcharge and check privileges will be reviewed.

Cancelled orders
Orders that need to be cancelled must be done within 3 hours of the time order is received or a restocking fee may apply.

Faxed Orders
For your convenience, you may fax orders 24 hours a day to: 212-369-8570

Returns
Merchandise over 30 days old can not be returned.
Sales on all custom imprinted items are final. Sorry no returns.
We only sell first quality goods, but exact dye lots, total color fastness and minimum shrinkage are not included in the manufacture's warranties.

Concerns
If you have an error or discrepancy with your order, please call our Customer Service Department at 212-534-3400 MONDAY-FRIDAY 9:30am-5:00pm or email us, within 3 days of receiving your order.



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TEAM UNIFORMS T SHIRTS & OTHER APPAREL BAGS HATS PLAQUES & TROPHIES JACKETS & OUTERWEAR PROMOTIONAL ITEMS WORK CLOTHES	POLICIES Minimums There is a 24 piece minimum for embroidery and one color silk screening. Two color silk screening requires a 24 piece minimum. For tackle twill sewing it is a 6pc minimum. Price Price is based on volume. Add on orders are priced separately. There is a one time set-up charge of $22.50, per location, per color. Art work Email your artwork to Customerservice@shopcia.com. Please reference in the subject line “Quote Request”. Emailed art is acceptable in Illustrator 8.0 or higher, and Photoshop 5.0 or higher. Art can also be submitted as hard copy (paper). Art in this form, that is not color separated, or camera ready, is subject to an art charge. Shipping Prices quoted do not include shipping & handling. All shipments will be made UPS Ground, unless otherwise specified by the customer. Terms Upon completion of a credit application, customers are to make the full payment in either Net 10 or Net 30. Customers who do not fill out a credit application must prepay or pay upon delivery if these arrangements are set up. Returned checks are subject to a $30.00 surcharge and check privileges will be reviewed. Cancelled orders Orders that need to be cancelled must be done within 3 hours of the time order is received or a restocking fee may apply. Faxed Orders For your convenience, you may fax orders 24 hours a day to: 212-369-8570 Returns Merchandise over 30 days old can not be returned. Sales on all custom imprinted items are final. Sorry no returns. We only sell first quality goods, but exact dye lots, total color fastness and minimum shrinkage are not included in the manufacture's warranties. Concerns If you have an error or discrepancy with your order, please call our Customer Service Department at 212-534-3400 MONDAY-FRIDAY 9:30am-5:00pm or email us, within 3 days of receiving your order.
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